MFD Office Terms of Service

These Terms of Service ("Terms") govern your use of MFD Office.

MFD Office is operated by FundsPundit, Chennai, Tamil Nadu, India. In these Terms, "MFD Office", "we", "us" and "our" refer to the operator of the MFD Office service.

By creating an account, clicking to accept these Terms, purchasing credits or a subscription, or using MFD Office, you agree to these Terms.

If you use MFD Office on behalf of a firm, business or other organisation, you confirm that you have the authority to accept these Terms on its behalf.

These Terms, together with our Privacy Policy and Cancellation & Refund Policy, form the agreement between you and MFD Office regarding your use of the service.

1. The service

MFD Office provides software tools designed for mutual fund distributors in India.

Depending on the features available to your account, the service may allow you to prepare GST invoice packages for supported registrar processes, generate GST-related files and Excel reports, track payments received from fund houses, and use other tools made available by MFD Office.

MFD Office processes information and files that you provide according to the functionality of the service.

The service does not replace your professional judgement or your responsibility for the information you submit or use.

Unless we expressly state otherwise, MFD Office is an independent software service. We are not affiliated with, endorsed by, sponsored by, or acting on behalf of KFIN, CAMS, any asset management company, AMFI, GSTN, the Government of India, or any other registrar, authority or organisation.

2. Supported scope

MFD Office supports the KFIN and CAMS GST Invoice Management processes that we state are supported on our website and inside the service.

We do not claim to support every registrar, platform, system, distributor, intermediary, invoice process, file format or workflow.

A request for a feature or process outside our stated supported scope does not by itself mean that the service has failed to provide what was purchased.

We may add, modify, remove or discontinue features or supported processes from time to time. We may also update the service where third-party systems, file formats, templates, technical requirements or applicable processes change.

3. Your responsibilities

You are responsible for the information, files and instructions you provide to MFD Office.

Before using, uploading or filing any output generated by the service, you must review it and satisfy yourself that it is correct and suitable for your intended use.

In particular, you are responsible for:

MFD Office may prepare files and documents based on the information and source files you provide.

A file, invoice or other output being successfully generated does not mean that it is legally, tax-wise, accounting-wise or regulatorily correct for your circumstances.

It also does not mean that KFIN, CAMS, an AMC, GSTN, a tax authority or any other third party will accept it.

You remain responsible for deciding whether and how to use any output generated by MFD Office.

4. No tax, legal, accounting or professional advice

MFD Office is a software service.

We do not provide tax, legal, accounting, financial, regulatory or other professional advice.

Nothing generated or displayed by the service should be treated as advice or as a recommendation that a particular invoice, GST treatment, filing or other action is appropriate for you.

The service does not determine whether GST is applicable to you, whether a particular tax treatment is correct, whether you should issue an invoice, or whether a return or other filing is correct for your circumstances.

If you need advice about GST, taxation, accounting, law or regulatory requirements, you should consult a suitably qualified professional, such as a Chartered Accountant or other appropriate advisor.

5. Third-party systems

The service may be designed to work with processes, files, templates or requirements used by third parties, including KFIN, CAMS and AMCs.

Those organisations control their own systems, websites, file formats, templates, requirements, acceptance criteria and processes.

We do not control those systems and cannot guarantee that they will remain unchanged or available.

A third party may change its requirements without notice to us. This may affect the availability or functioning of a feature until we are able to review and, where appropriate, update the service.

We do not guarantee that any file, invoice or other output generated by MFD Office will be accepted by KFIN, CAMS, an AMC, GSTN, a tax authority or any other third party.

6. Accounts and access

You must provide accurate and complete information when creating and maintaining your account.

You are responsible for keeping your login credentials secure and for activity carried out through your account.

You must notify us promptly if you believe that your account has been accessed without your permission.

You are responsible for ensuring that anyone you authorise to access your account acts in accordance with these Terms.

We may require you to verify information associated with your account before allowing certain changes or acting on a request.

7. ARNs and account details

Credits and subscriptions apply only to the ARN for which they are purchased or activated.

You may add additional ARNs to your account where that option is available. Each additional ARN may be separately priced and paid for.

Credits, subscriptions and other paid benefits cannot be transferred from one ARN to another, including where both ARNs belong to the same person or organisation, except where we correct an error made by us.

To change or remove an ARN, or to change your GST or other account details, you must submit a request through the method provided in the service.

We may review such requests before making a change.

We may approve an ARN correction or replacement where, for example:

We may refuse a request to replace an ARN with an unrelated ARN where the change would transfer purchases, credits, limits, history or benefits from one ARN to another.

8. Free month

Every new eligible account may receive a free first month.

The free month begins when you verify your email address, unless we clearly state otherwise when the offer is provided.

No payment card is required for the free month.

During the free month, the features made available as part of the offer may be used without charge, subject to these Terms and any limits clearly stated at the time.

We may change, withdraw or discontinue the free-month offer for future accounts at any time.

A change to the offer will not affect a free period that has already started unless reasonably necessary because of fraud, abuse or a breach of these Terms.

If you purchase a subscription while your free month is still active, the remaining free period continues first and the paid subscription period begins after the free period ends, unless we clearly state otherwise at the time of purchase.

9. Credits

Credits may be purchased for features that are available on a credit basis.

Unless we state otherwise:

For the purposes of these Terms, a processing run is successful when MFD Office completes the applicable processing and makes the relevant output available to you.

A successful run does not mean that the output is correct for your circumstances or that it will be accepted by KFIN, CAMS, an AMC, GSTN, a tax authority or any other third party.

Credit packs and credit costs may change from time to time.

Changes to future prices or credit costs do not affect credits that you have already purchased.

Credits cannot be sold, transferred, exchanged for cash, moved to another ARN or refunded, except where required by applicable law or expressly provided in our Cancellation & Refund Policy.

10. Subscriptions

Subscriptions may be offered on a monthly or annual basis and provide access to the features and usage described at the time of purchase.

Unless otherwise stated, a subscription is paid in advance and provides access while the subscription remains active.

The features, usage limits and ARN coverage included with a subscription are those stated on our pricing page or in the Billing section at the time of purchase.

Prices or features offered for future subscriptions may change from time to time.

Changes will not normally change the price you have already paid for your current subscription period.

Current renewal policy

Subscriptions do not currently renew automatically.

You may cancel a subscription at any time through the Billing section. Your subscription will remain active until the end of the period you have already paid for.

Cancellation does not create a right to a refund for the unused part of a paid subscription, except where provided in our Cancellation & Refund Policy or required by applicable law.

Future auto-renewal

We may introduce automatic renewal in the future.

If automatic renewal is introduced, we will clearly disclose the applicable renewal terms, renewal price and cancellation method before automatic renewal applies to your subscription.

You will not be charged under a new automatic-renewal arrangement without the applicable terms being made available to you.

11. Prices, payment and GST

Current prices, credit packs, subscription options and applicable credit costs are shown on our pricing page and, where applicable, in the Billing section of your account.

Unless expressly stated otherwise, displayed prices do not include GST.

GST and other applicable taxes will be added at the rate applicable at the time of purchase.

We issue a GST tax invoice for purchases where required and based on the billing and GST information you provide to us.

You are responsible for ensuring that your billing and GST information is correct.

Payment methods may include UPI, cards, net banking or other methods made available through the service.

Purchased credits, subscriptions and other paid features become available after we receive confirmation of successful payment.

We may suspend or restrict access to paid features where:

12. Cancellation and refunds

You may cancel your subscription at any time through the Billing section or another method we provide.

Cancellation stops future renewal or continuation of the subscription, where applicable. Your subscription remains active until the end of the period you have already paid for unless it is suspended or terminated under these Terms.

Cancellation, refunds and the treatment of unused purchases are governed by our Cancellation & Refund Policy.

If these Terms and the Cancellation & Refund Policy conflict on a matter relating specifically to cancellation or refunds, the Cancellation & Refund Policy governs.

Nothing in these Terms or our Cancellation & Refund Policy limits any refund or other right that cannot lawfully be excluded.

13. Acceptable use

You may use MFD Office only for lawful purposes and in accordance with these Terms.

You must not:

We may investigate suspected breaches and suspend access where reasonably necessary.

14. Your data

You retain any rights you have in the files, information and other content that you upload to MFD Office.

You give us permission to host, store, reproduce and process that information only as reasonably necessary to:

You are responsible for ensuring that you have the right to upload and allow us to process the information you provide.

Our collection, use, storage, retention and deletion of personal data and uploaded files are described in our Privacy Policy.

You should maintain your own copies of important records and files.

MFD Office is not intended to be your only archive or backup system unless we expressly state otherwise.

15. Support files

If the service provides an option to send files to our support team, including from a failed run or the free demo, those files are sent only when you choose to send them.

We use files voluntarily sent to support for the purpose of investigating and resolving the problem for which they were submitted.

Our handling, access controls and retention of support files are described in our Privacy Policy.

16. Intellectual property

MFD Office and its software, design, branding, content and other intellectual property are protected by applicable law.

Subject to your compliance with these Terms and payment of applicable fees, we give you a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the service for your own internal business purposes during the period for which you are entitled to use it.

These Terms do not transfer ownership of the service or any of our intellectual property to you.

17. Availability and changes

We aim to provide a reliable service, but we do not guarantee that the service will always be available, uninterrupted, secure or error-free.

The service may be unavailable because of maintenance, updates, technical problems, internet or hosting failures, third-party outages, security issues or other circumstances beyond our reasonable control.

We may carry out maintenance or updates that temporarily affect access to the service.

We may modify, replace, remove or discontinue a feature or part of the service.

Where reasonably practical, we will try to provide notice of material changes that are likely to significantly affect active paid users.

18. Disclaimers

To the maximum extent permitted by applicable law, the service is provided on an "as is" and "as available" basis.

We do not guarantee that:

Nothing in this section removes responsibilities or liabilities that cannot lawfully be excluded.

19. Limitation of liability

To the maximum extent permitted by applicable law, MFD Office will not be liable for any indirect, incidental, special or consequential loss, including loss of profits, revenue, business, goodwill, opportunity or data.

MFD Office will also not be liable for losses arising from:

To the maximum extent permitted by applicable law, MFD Office's total aggregate liability arising out of or relating to the service or these Terms will not exceed the amount paid by you for the specific use of the paid service directly giving rise to the claim.

For a credit-based service, this means the amount attributable to the credits actually used for the affected processing.

For a subscription, this means the amount attributable to the part of the subscription period that had elapsed before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

20. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities and reasonable costs arising directly from:

We will notify you of a claim for which we seek indemnity and give you a reasonable opportunity to participate in responding to it.

21. Suspension and termination

You may stop using MFD Office at any time.

We may suspend or terminate your access to all or part of the service if:

Where reasonably practical, we may give you notice and an opportunity to resolve the issue before terminating access.

Termination or suspension does not affect any payment obligation or other provision of these Terms that is intended to continue after termination.

Your data will be handled in accordance with our Privacy Policy and applicable legal retention requirements.

22. Changes to these Terms

We may update these Terms from time to time.

When we do, we will update the "Last updated" date and make the revised Terms available through our website or the service.

For material changes, we may also provide notice through the service or by email where reasonably appropriate.

Unless we state otherwise, the version of these Terms in effect when you make a purchase applies to that purchase for matters relating specifically to the price, credits, subscription period and other paid benefits of that purchase.

Other changes to the Terms may apply to your continued use of the service after the updated Terms take effect.

If you do not agree to updated Terms that apply to your continued use of the service, you must stop using the service.

Nothing in this section prevents us from making changes reasonably necessary for security, fraud prevention, legal compliance or the operation of the service.

23. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent possible.

If we do not immediately enforce a provision of these Terms, that does not mean that we have waived our right to enforce it later.

You may not transfer your account or rights under these Terms without our permission.

We may transfer our rights or obligations under these Terms as part of a merger, acquisition, restructuring, sale of assets or similar transaction.

Neither party will be responsible for a failure or delay caused by circumstances beyond its reasonable control, including natural disasters, war, civil disturbances, widespread internet or telecommunications failures, government action or failures of third-party infrastructure.

24. Governing law and jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, the courts at Chennai, Tamil Nadu will have exclusive jurisdiction over disputes arising out of or relating to these Terms or your use of MFD Office.

25. Contact

If you have questions about these Terms, contact us at support@mfdoffice.com.

For privacy matters, you can contact our Grievance Officer as described in our Privacy Policy.


See also our Privacy Policy and Cancellation & Refund Policy.

Last updated: August 2026